Complaints Procedure
All participants in any of the club's activities, whether members, guests or visitors, are reminded that the club exists for the enjoyment of all sections of the LGBT community and their friends. People of all classes, faiths and ethnic backgrounds should be treated with respect and dignity and no discriminatory or inflammatory remarks, intimidation or harassment will be tolerated.

In the event of any person whether member, guest or visitor, making a complaint about the conduct of any other participant during any of the activities of the club, the committee shall meet for the purpose of hearing the complaint.

The complainant must submit their complaint in writing addressed to the Committee. The complainant should outline: date of incident, details of the complaint and the name of the person(s) whose behaviour is the subject of the complaint and the names of any persons who witnessed the incident. The complainant has the right to remain anonymous.

The Committee will designate 3 committee members to examine the complaint, and contact the person against whom the complaint is made in order to obtain their statement which shall be in writing.

The 3 members will consider the evidence and prepare a written report for presentation to next Committee meeting. All participants will be contacted in writing (to include email) to inform them of the outcome of the investigation, and of any subsequent action. The person(s) against whom the complaint is made has/have the right of reply to the report, and the right to present mitigating evidence, and this reply together with the mitigating evidence shall be further considered by the Committee which may or may not alter its decision.

The Committee shall have the power to suspend the membership of any member of the club pending the outcome of the consideration of the complaint, and shall also have the power to refuse that member, or if not a member, any other person the subject of complaint, the right to participate in any of the Club’s activities.